About me

I’m Kevin Gonsalves, based in Mumbai, India on a visit visa in Dubai and I bring a wealth of professional experience to the table. During my time as a Senior Executive at Ocean Network Express Ltd., I played a crucial role in ensuring the compliance of Dangerous Goods Bookings, analyzing Material Safety Data Sheets, and providing vital training and support to my colleagues. At Bipin Marine Services Pvt Ltd., I served as an Executive in the Vanning Survey Department, where I took charge of goods and container inspections, maintained inventory, and diligently managed shipment records. I’ve also worked as a Senior Customer Service Executive at Intelenet Global Services, where I assisted customers with their credit score inquiries and effectively upsold services. In addition, I’ve contributed as a Computer Hardware Engineer at Kudos Computers, specializing in desktop assembly, data recovery, and Wi-Fi setup. With a BSc. in Information Technology from Mumbai University, I bring to the table a diverse skill set, encompassing warehouse operations, proficiency in Microsoft Office, leadership, problem-solving, and an exceptional attention to detail.

Work Experience

Senior Executive, Dangerous Goods Department.
Ocean Network Express 2018-07-02 - 2023-07-31 Summary: Helped decrease TAT for bookings with 100% accuracy to compliance. Training of new employees and backend check of their work done to help asses their strengths and weakness. Well versed with IMDG and analyzing MSDS for Dangerous cargo. Made presentations for study purposes and training. 24*7 assistance to team members & partners for any issues. Job Role: •Reviewing & Approval of Dangerous Goods Bookings. •Analyzing Material Safety Data Sheet (MSDS) for Dangerous Cargo. •Checking of all Port Restrictions. •Ensuring all Dangerous Cargos are in compliance with International Maritime Dangerous Goods (IMDG) Code. •Email monitoring and communication for all. •Assigning Email Task to juniors. •Training new employees. •Co-ordination with overseas team.
Executive, Vanning Survey Dept.
Bipin Marine Services Pvt Ltd 2017-04-01 - Job Role: •Tallying & Surveying of goods and containers at JWR CFS: •Checking container integrity. •Checking the packages for any damage. •Ensuring proper count of packages are stuffed. •Ensuring the packages are stuffed in the container properly. •Ensuring lashing and bracing is done whenever required. Working as a executive for Expeditor as third party at JWL Cold Store Warehouse: •Worked for Royal DSM under Expeditor in managing their Cold Storage Unit in JWL Cold Store. •Maintaining Inventory for DSM in the warehouse. •Maintaining records of incoming and outgoing of invoice details online and offline. •Checking container integrity and quality before dispatch. •Ensuring the right amount of packages are received and dispatched. •Proper Filing and documentation of all records of shipment, deliveries and photographs maintained online
Senior Customer Service Executive, Trans Union Credit Score Dept.
Intelenet Global Services 2016-02-01 - •Helping of consumers with their query. •Upselling of services and products. •Checking of faults with credit score.
Computer hardware engineer
Kudos Computers 2015-02-01 - 2018-06-01 Assembly of desktop. Personalized requirements assembly. •Recovery & Backing up of data. •Repairing of desktops and laptops. Upgrading of laptops. •Wi-Fi setup at homes. •Home service of desktop.
Freelance Computer Hardware Engineer
Self Employed 2016-08-01 - 2016-07-30 •Assembly of desktop. Personalized requirements assembly. •Repairing of desktops and laptops. Upgrading of laptops. •Home service of desktop

Education

BSc.IT
Bachelors University of Mumbai 2011-06-01 - 2015-04-01

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