madroniojayson21@gmail.com

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About me

Through my work related and educational experiences, I have expanded my abilities and
knowledge to be equipped in this people service industry and I would love to contribute my
personal attribute and skills. I believe you will find my knowledge of customer service method as
well as my passion and exceptional communication skills to be perfect fit for the needs of
company. I look forward to hear from you to schedule an interview. Thank you for your time and
consideration.

Work Experience

Cabin Steward
Starlite Ferries Inc. 2022-08-08 - 2023-10-08 Coordinate for request, questions, and complaints  Conducts periodical checks with passengers onboard during the entire voyage  Completion of extra tasks (e.g., distribution of passenger beddings, drinks or meal service)  Communicating with customers concerns, comments and compliants  Assists passengers’ needs and solves complaints especially during voyage  Ensures that standard announcements are properly done every voyage  Serves as ushers/usherettes while passengers embark and disembark the vessel  Ensures and maintains the cleanliness and orderliness of the passenger accommodation area, crew cabins and comfort rooms before, during and after each trip.  Performs other business-related tasks as per advice by the On-board Service Supervisor and Operation

Education

Bachelor of Science in Tourism Management
Bachelor's Degree 2018-06-06 - 2022-06-03 School Location: Gov. Infantado St. , Calapan City, Oriental Mindoro, Philippines

Honors & awards

Rank 3
2022-06-03 Rank Third among the Graduates, Batch 2022-2023
Dean's Lister
2022-03-20 During my College/University time.
Outstanding Immersion Student
2018-03-20 This award given in my Senior High School Graduation. During my On the Job Training.

Courses

Events Management
National Certificate Level 3 2021-12-27 - 2022-01-26 Asian Career and Skills Enhancement Training Center, Calapan City, Philippines
Basic Flight Attendant Training
2022-02-20 - 2022-03-27 iBuzz Virtual Academy, Quezon City, Philippines

Review

0 Base on 0 reviews
Working attitude
Progressive working attitude
0
Team work
Good teamwork spirit
0
Skill & Experience
Skills and experience meet well
0
Communication
Strength in Communication
0

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